Amazon Seller Help Center

Getting started is easy! Simply sign up for a free 21-day trial - no credit card required. Once registered, connect your Amazon Seller Central account using our secure OAuth process, and your data will begin syncing within minutes.

Our free trial lasts 21 days and includes full access to all features. No credit card is required to start, and you can cancel anytime if you decide SellerLegend isn't right for you.

SellerLegend supports all major Amazon marketplaces including USA, Canada, Mexico, UK, Germany, France, Italy, Spain, Netherlands, Sweden, Poland, Belgium, Japan, Australia, India, UAE, Saudi Arabia, Turkey, Singapore, and Brazil.

Yes! All plans support multiple Amazon seller accounts. You can connect and manage all your accounts from a single SellerLegend dashboard, with consolidated reporting across all marketplaces.

SellerLegend updates your data every 30 minutes for near-real-time insights. This includes sales, orders, inventory levels, PPC metrics, and more.

Our profit calculations are extremely accurate because we factor in all Amazon fees (referral fees, FBA fees, storage fees), your Cost of Goods (COGs), PPC spend, refunds, reimbursements, and promotions.

Yes! SellerLegend provides comprehensive PPC analytics including ACoS, TACoS, campaign performance, keyword analysis, and ad spend tracking.

Our inventory management includes stock level monitoring, reorder alerts, demand forecasting, days of supply calculations, and FBA shipment tracking.

SellerLegend monitors your listings for changes including title modifications, bullet point edits, image changes, category changes, and hijackers. You receive instant notifications when changes are detected.

Your plan is based on your average monthly order volume over the previous 2 months. If your volume increases or decreases, your plan automatically adjusts.

Yes, you can cancel your subscription at any time with no cancellation fees or long-term contracts.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.

Currently, we offer monthly billing for maximum flexibility. Contact us if you're interested in discussing annual options for high-volume sellers.

Absolutely. We use bank-level 256-bit SSL encryption, OAuth 2.0 for Amazon authentication (we never see your Amazon password), and store all data on secure, SOC 2 compliant servers.

We retain your historical data for as long as you maintain an active subscription. When you first connect, we import up to 2 years of historical order data from Amazon.

Yes! All data can be exported to CSV or Excel format. You can export reports, transaction data, inventory information, and more.

Yes, Professional and Enterprise plans include API access that allows integration with accounting software like QuickBooks and Xero.

Yes, API access is available on Professional and Enterprise plans. Our REST API allows you to access your data programmatically.

If your data isn't syncing, first check that your Amazon account connection is still active in Settings. If the connection has expired, simply re-authorize and your data will resume syncing.

Ensure you've entered your Cost of Goods (COGs) correctly for all products. Also check that shipping costs and any additional expenses are configured.

You can reach our support team via email at support@sellerlegend.com. We respond to all inquiries within 24 hours on business days.