Refunds & Reimbursements

Amazon FBA sellers lose thousands of dollars annually to unreimbursed inventory issues. When Amazon loses your inventory, damages it in their warehouse, or disposes of it incorrectly, they owe you reimbursement - but they don't always pay automatically. SellerLegend's Refunds & Reimbursements tracking system helps you recover this lost revenue by identifying every situation where Amazon owes you money. Our system monitors all FBA transactions for missing reimbursements including lost inventory during inbound shipment, warehouse damaged inventory, customer returns damaged in FC, incorrect disposals and removals, warehouse lost inventory, and FC transfer losses. Track customer return rates by product to identify quality issues, incorrect listings, or products that don't match customer expectations. Analyze return reasons provided by customers (defective, not as described, unwanted, better price found, etc.) to improve product descriptions and reduce future returns. Monitor disposition status for every return to ensure Amazon correctly processes sellable vs. unsellable inventory. See which returns are restocked as sellable, marked unfulfillable, reimbursed, or disposed of. Automated discrepancy detection compares Amazon's reimbursement amounts against product cost and finds cases where reimbursements are too low or missing entirely. Historical reimbursement tracking shows total money recovered over time, helping you understand the impact of this often-overlooked revenue stream. Generate reimbursement claims reports with all necessary documentation to submit cases to Amazon Seller Support for missing reimbursements.